We have a 5 day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of your order.

To start a return, you can contact us at ciao@begiotto.com. If your return is accepted, we’ll contact you to schedule the pick-up of the item. We will then come and get the item on the scheduled day. Items sent back to us without first requesting a return will not be accepted as returns.

You can always contact us for any return question at ciao@begiotto.com.

Damages

Exceptions

Exchanges

Refunds