Tired of sitting +7hours on the kitchen chair? Swap it with an ergonomic office chair. Productivity boost guaranteed.
We take the furniture back when you don't want it anymore, refurbish it and rent it out again.
Avoid big upfront costs. Save up to 90% of the retail price with Giotto.
Just select the furniture you like and choose a subscription plan. Get everything delivered and installed in two weeks for free. Our customer service is there to let you choose your preferred delivery date.
During your subscription, swap or return any items you don't want anymore, or extend and convert all monthly payments toward buyout. Get furniture without the upfront commitment, decide later if you want to keep it.
Tell us which items you want to extend or reduce the rental period.
You can extend anytime. If you extend the rental period, we will simply apply the new pricing and your new payments can continue to go towards a buy-out.
In case of reducing the rental period, please let us know at least 1 month in advance. If you notify us 1 month before your preferred ending date, the return is free. If you want to reduce the rental period and you let us know in less than 1 month in advance, the return fee is €99.
You can buy your furniture anytime by simply paying the difference between what you've paid so far and the retail price. The retail price is always shown on the product pages. If you rent an item for 24 months you've basically paid retail price.
Let us know when you want to buy out items. You can contact us using this link
You can find the retail price of each item directly on the product page. We'll apply previous monthly payments towards a buy-out if you decide to keep an item.
After your first month, you can cancel your subscription with one month prior notice.
If you want to return your furniture in less than 1 month prior notice, we will take it but you will have to pay the subscription for the remaining month and €99 for the anticipated return trip.
You’ll receive our agreement through email, indicating the items that you ordered, the subscription plan and the monthly fees for each of them. We kindly ask you to review and sign it prior to the delivery date. You'll also be asked to verify the condition of your items upon delivery with a signature.
We want our customers to feel good and we give them the maximum flexibility. That's why we offer swaps to all our customers.
If the trip occurs at the end of the subscription, it is free.
All other swap have a flat-rate fee of €59 regardless of the number of items being swapped, picked up, or added. Delivery and assembly are included in this price. We will update your monthly subscription after the delivery.
Your credit or debit card will be charged for the first month upon checkout. Your plan starts on the day of delivery and you'll be charged monthly moving forward. For example, if you placed your order on the 1st, and we delivered on the 5th, "Month 1" charge will go through on the 1st (upon placing an order), and "Month 2" will be charged on the 5th of the next month (and each 5th day of the month thereafter). This ensures that you are not paying for furniture until you actually have the items in your home!
Delivery and Pick Up
We are currently serving only Belgium and the municipalities of Paris.
If you're not living in Belgium or Paris, please subscribe our newsletter. We will let you know when Giotto arrives in your region!
We accept most item changes up until 5 business days prior to delivery. Simply reply to your confirmation email with the changes you’d like to make and we’ll do our best to accommodate (item changes are subject to availability). Rescheduling or cancelling an order within 5 business days of your scheduled delivery will incur additional fees.
We’ll provide you a white gloves service. Our team will unload and install all your items! They'll set up the items wherever you want and clean up before they leave. We've got your place covered!
We typically deliver in 7-14 business days. We always do our best to work with your preferred delivery date. You can request this when our customer service will contact you.
If you move while subscribed to Giotto and your new address is within our approved delivery zone, our team will move your furniture for €199.
During your move you may swap, add, or remove items.
Any furniture change will be scheduled to happen on the same day as your move and comes with the requisite fee of €99.
You can pick your requested delivery date at checkout and we'll do our best to accommodate! At this time, we cannot guarantee a specific delivery time in advance. Two days prior to your delivery, we will share an estimated arrival window but in the event of traffic delays or route changes we do ask that you're fully available on your confirmed date of delivery.
Yes! If your building has a service elevator, we ask that you to reserve it for the delivery date. It will allow our team to work faster so you will enjoy your new Giotto furniture in a few minutes.
We do deliver to walk-ups, however there could be a few items in our inventory that can't be delivered without an elevator. Be sure to check the product description as you add items to your cart, and always let our team know if you're in a walk-up prior to delivery. Anyway, please contact us and let us know.
Dimensions of all of our products can be found on their individual product pages. While our teams are well prepared to manoeuver large and heavy items to fit through tight spaces, we encourage you to measure your home for all items in your order. It’s also a good idea to measure the entryway to the apartment itself. If we arrive with an item that cannot fit into your home or doesn’t work in your space, there will be a restocking fee of €59 per item.
No, unfortunately we are not yet prepared to remove non Giotto items.
Giotto has a circular approach. For this reason we strongly incentive the reuse of furniture. The one that have been used, are very well inspected, sanitized, repaired and refinished!
No, the payments on one item don't roll over onto another item.
We really care about what we do, and we ask you to take care of our items too.
We want you to use your furniture and we expect little scratches or wear and tear, don’t worry about that. But for any other damages that exceed a careful usage that we will need to repair, we will ask you a repair fee. Repair fees are determined case-by-case and in case the furniture would not be repairable we will ask you to pay the retail price less what you’ve already paid previously. In case of damage, please get in contact with us.
Contact us by sending the description of the damage and a picture/video of it. This will help us determine whether it will require a repair or replacement fee and we can help coordinate before pickup.
We love animals, especially puppies! We are able to remove fur and animal hair. As explained in “How does Giotto determine item damage and repair?” you don’t have to worry about little scratches but in case of severe damages we will evaluate in order to repair the item.